Get Answers and Help
Our FAQ has answers to the most common questions about setup, connecting integrations, auto-replies, and billing. Can't find what you need? Contact our support team
Getting started
How does FirstQuote reply to my leads?
FirstQuote uses AI to reply with a sales-focused message. We include the client's name, statement of their request, a call-to-action, your contact info, and a follow-up question. You also have full control to customize the behavior.
How fast does FirstQuote actually respond?
Most replies are under 10 seconds. Your dashboard tracks your actual average so you can see how you're doing overall.
Can I add multiple businesses to one account?
Yes — your FirstQuote.ai account supports any number of businesses, each with its own connections, conversations, and AI auto-reply settings.
Integrations
Which platforms can I connect?
We currently support Yelp, Thumbtack, and Google Local Services Ads.
Is it safe to connect my business?
Yes - we use only the official APIs of each platform. For example, connecting to Yelp uses their official OAuth2 connection flow.
How do I turn off an integration?
From the Businesses page, you can turn off auto-replies with the toggle button. If you want to fully disconnect the integration, just click the trash icon. Existing conversations stay in your inbox; only future leads from that source stop arriving.
Billing & account
How is pricing structured?
The first 7 days are free. Then we charge per lead, billed weekly. There is no monthly subscription, no setup fee, and you can cancel anytime. See our pricing page for the latest pricing based on your lead volume.
How do I update my payment method?
Just go to the Billing page after you login. You can update your payment info using the link on that page.
Can I cancel any time?
Yes — there's no contract, no subscription. You are only charged for the leads you receive.
Privacy & data
Is my lead data shared with third parties?
No — lead and message data is only used to operate FirstQuote on your behalf and isn't sold or shared for marketing. Full details are in our Privacy Policy.
How long is conversation data retained?
As long as you have an account with us, your data is safely in your account. Deleting your account will wipeout all your data, including lead conversations.
How do I delete my account?
You can fully delete your account from your account settings page. We'll confirm the deletion and remove your data. This action is not reversible, so make sure you are prepared to clear all your lead data.
Still have questions?
Talk to a real support person.
Send us your questions or concerns, and our team will reply as quickly as possible. We typically reply during US business hours.